Privacy Policy

1. Information We Collect

Depending on how you use the Website, we may collect the following information:

• Contact information you voluntarily provide: when you submit a quick message form, we collect your name, contact phone number, and message content.
• Submission-related technical information: to help us process your inquiry, we may submit necessary information such as the current page URL together with the form.
• Device and network information: when you browse the Website, servers, CDNs, or third-party technical services may automatically record general technical information such as browser type, device information, IP address, access time, referrer page, and error logs.
• Phone area code identification data: when the Website uses an international telephone input component, a third-party service may determine your approximate country or region in order to preset the phone area code. This process may involve your IP address or country code information returned by the third party.

The Website currently does not provide member registration, login, online payment, or order functions. Therefore, as a rule, we do not proactively collect sensitive financial information such as identification documents, payment accounts, or bank card numbers.

2. How We Use Your Information

We collect and use your information mainly for the following purposes:

• To respond to your travel inquiries, partnership requests, or other messages.
• To contact you for follow-up customer service or travel service communication.
• To validate phone number formats, optimize form completion, and improve successful contact rates.
• To maintain website security, troubleshoot issues, analyze abnormal requests, and prevent misuse.
• To comply with laws and regulations, or cooperate with lawful requests from competent authorities or judicial bodies.

We only use your information within the scope necessary and relevant to the purposes above and do not use the personal information you provide for purposes unrelated to the Website's services.

3. Legal Basis for Processing

We typically process your personal information on the following legal bases:

• Your authorization and consent when you voluntarily submit a form or contact us.
• What is necessary to respond to your inquiries, provide website functions, and complete essential customer service processes.
• What is necessary to maintain website security, system stability, and legitimate interests.
• Other lawful grounds provided by applicable laws and regulations.

4. Third-Party Services and Information Sharing

To provide the Website's functions, we may use third-party technical services. Based on the current implementation of the Website, the relevant third parties may include, but are not limited to, the following:

• Form submission interface: message data submitted through the Website may be sent to a third-party form processing service used by us to receive, forward, and process your message.
• Telephone number component: the Website uses `intl-tel-input` for international phone formatting and number validation.
• Country or region identification: the telephone input component may use https://ipinfo.io/json to determine your approximate country or region in order to preset the phone area code.
• Static resource services: the Website uses third-party resources from cdnjs, jsDelivr, Google Fonts, and similar services, which may collect general technical information when pages are loaded.

Except for the circumstances above, we do not sell, lease, or trade your personal information with unrelated third parties without your consent. However, we may share, disclose, or transfer necessary data where required by law in the following situations:

• As required by laws and regulations, court judgments, government orders, or requests from competent authorities.
• To protect the lawful rights, interests, and safety of the Website, users, or the public.
• To the extent lawful and necessary in circumstances such as company restructuring, merger, or asset transfer.

5. Cookies and Similar Technologies

The Website currently does not independently deploy login cookies, membership identification cookies, or advertising tracking systems. However, while you use the Website, your browser, third-party resource services referenced by the Website, or underlying network services may still use cookies, cache, logs, or similar technologies to support resource loading, performance optimization, security protection, or regional identification.

You may restrict or delete cookies through your browser settings, but doing so may affect certain functions, such as third-party fonts, default phone area code selection, static resource loading, or page display effects.

6. Information Retention Period

We retain your information only for the period necessary to fulfill the purposes described in this policy, or for the period required by laws and regulations. In general:

• Message data you submit will be retained for a reasonable period needed to complete customer contact, service follow-up, internal recordkeeping, or legal compliance.
• Technical logs, error records, and security records are usually retained only for the period necessary for operations, troubleshooting, and risk control.

After the retention period expires or the processing purpose has been fulfilled, we will delete, anonymize, or stop identifying the relevant information within a reasonable and practicable scope, unless otherwise required by law.

7. Information Security

We have adopted reasonable administrative and technical measures to reduce the risk of unauthorized access, tampering, disclosure, loss, or misuse of information, including but not limited to access control, submission process management, and screening of third-party services.

Please understand, however, that no internet transmission or electronic storage method can guarantee absolute security. While we strive to protect your information, we cannot guarantee complete security. We recommend that you avoid submitting unnecessary sensitive personal information through the message form.

8. Cross-Border Transfer

Because some third-party resources, fonts, CDNs, or regional identification services used by the Website may be located outside your jurisdiction, part of your technical information may be transferred, stored, or processed across different countries or regions. By using the Website, you understand and agree to such cross-border transfers that are necessary for website operation.

9. Your Rights

To the extent permitted by applicable laws and regulations, you generally have the following rights in relation to your personal information:

• To inquire whether we hold relevant information about you.
• To request correction of inaccurate or incomplete information.
• To request deletion of relevant information where permitted by law.
• To withdraw the authorization and consent you previously provided, without affecting processing carried out before the withdrawal.
• To contact us with inquiries, opinions, or complaints regarding privacy protection.

If you wish to exercise the rights above, please contact us using the methods listed in this policy. To protect your account and information security, we may request reasonable identity verification information.

10. Protection of Minors

The Website mainly provides travel information and inquiry services to users with full civil capacity. If you are a minor, please use the Website and submit personal information under the accompaniment, guidance, or consent of your guardian. If we discover that we have collected a minor's personal information without appropriate authorization, we will delete the relevant information as soon as reasonably practicable.

11. External Links

The Website may contain links to third-party websites or services. Such third-party websites are operated independently by their respective operators, and their privacy policies and information processing practices are not governed by this policy. After you navigate to a third-party website, you should review its privacy policy and assess the related risks on your own.

12. Policy Updates

We may update this Privacy Policy from time to time due to changes in laws and regulations, regulatory requirements, service adjustments, or website functions. The updated version will be published on this page and will take effect from the date of publication. If relevant changes materially affect your rights and interests, we will provide appropriate notice within a reasonable and practicable scope.